Privacy Policy

Wally's Chicken ("we," "us," or "our") operates the website at wallyschicken.com and our restaurant located at 30983 Five Mile Rd, Livonia, MI 48154. This Privacy Policy explains what information we collect through this website and how we use it. By using this website, you agree to the practices described here.

Information We Collect

We collect information you voluntarily provide when you use the forms on this site:

• Wally's Club signups: your full name, email address, phone number, and date of birth so we can send membership perks and birthday offers.
• Catering inquiries: your name, phone number, email address, and event details so we can respond to your request.

We also collect limited automatic information, such as the pages you visit and general technical details (browser type, device, and approximate location), to help us understand how the site is used and improve it over time.

How We Use Your Information

• To respond to your catering inquiries and Wally's Club signups.
• To send you membership deals, promotions, and birthday offers you have requested.
• To improve our website, menu, and customer experience.
• To comply with legal obligations.

Online Ordering & Third-Party Services

Pickup orders placed through this site are fulfilled through SpotOn, and delivery orders are fulfilled through DoorDash. When you place an order, you are directed to those third-party platforms, which collect and process your payment and delivery information under their own privacy policies. We do not control and are not responsible for how SpotOn, DoorDash, or other third parties handle your data.

Cookies & Analytics

This site may use cookies and similar technologies to remember preferences and measure traffic. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

Data Sharing

We do not sell or rent your personal information. We may share your information with service providers who help us operate the website and our business, or when required by law. We only share what is necessary to provide the service you requested.

Data Retention

We keep your information only as long as needed to provide the services you requested and to comply with legal requirements. You may ask us to delete your information at any time.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. To make such a request, contact us at 734-855-4760.

Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

Security

We take reasonable measures to protect your information, but no method of transmission or storage is completely secure. We cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, call us at 734-855-4760 or visit us at 30983 Five Mile Rd, Livonia, MI 48154.